We collect "Non-Personal Information" and "Personal Information" to operate our web application and facilitate educational services.

To ensure the highest level of security and compliance with international banking standards, we do not collect, process, or store raw credit card numbers or bank account details on our servers.

All payment transactions are securely processed through fully PCI-DSS compliant third-party payment gateways. Your financial data is handled directly by these processors, who are obligated to protect your confidentiality.

We use your personal information strictly for operational and educational purposes:

• To create and maintain your family account and student profiles (Art. 6b GDPR, contract fulfillment).
• To facilitate 1-on-1 live tutoring sessions and track attendance and academic progress.
• To process your subscriptions, issue invoices, and manage your membership securely.
• To analyze and improve our application's performance and user experience.
• To send you important administrative notices, scheduling updates, or promotional materials (Art. 6a GDPR, consent).

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure is reasonably necessary to meet applicable legal requirements or address fraud and security concerns.

Your personal information and session data are stored on secure servers located in the United States, utilizing encrypted databases. We implement robust security measures including SSL technology and strict access controls.

While we utilize commercially acceptable, enterprise-grade means to protect your personal data, no internet transmission is entirely secure, and we cannot guarantee absolute security.

As a data subject under the GDPR, you have the following rights:

• The right to be informed about the collection and use of your personal information.
• The right to access the personal information we hold about you.
• The right to rectify inaccurate or incomplete personal information.
• The right to request the erasure of your personal information (the "right to be forgotten").
• The right to restrict or object to the processing of your personal information.
• The right to data portability.

We use first-party and third-party cookies to analyze user activity and provide a customized web experience. You can manage or disable cookies through your browser settings, though this may limit certain features. View our full Cookie Policy →

Tarteel Learning Ventures LLC reserves the right to change this policy at any time. We will notify you of significant changes via email or a prominent notice on our Site. Significant changes will go into effect 30 days following such notification.